I have good working experience in Customer Service assisting U.S Customers. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I have good working experience as an freelancer for an year, I have figured out how to sharpen aptitudes that are near my identity and that I consider basic to quality client benefit, for example, persistence, mindfulness, clearness, uplifting state of mind, time administration, sympathy, smoothness, promptitude and enticement. I am continually eager to learn and will completely acquaint myself with the product so as to give the most ideal help to clients. I am a full-time freelancer and can work Australian or U.S. business hours.