Hi, my name is Ayessa. I have been in the Customer Service/ Technical industry for nearly 10 years now. I worked in a Call Center for one of the largest telecommunication companies in the US. I started as a market researcher, doing surveys getting peoples opinion about a particular product or with anything including presidency elections. Handled customers concern over the phone, via chat, e-mail and also, throughout my time as a rep, I worked in other areas of the business such as Data Entry, Technical and Back office support. With the years that I have worked I've been commended with the companies I've work with getting Kudos and being the best agent I am confident that I can help you meet any challenges it faces in the future.I have worked in several major outsourcing companies, where I have gained a reputation not only for my impressive work rate and integrity but also for my skills. After which I have decided to work at home since I'm a single mother of a 6 year old handsome intelligent boy that I'll always be proud of. I'll be able to take care of him while at the same time as a working mom. I consider myself a reliable person, with strong analytical skills, an eye for details and guaranteed quality. I am a hard worker and I always have a can do attitude in every situation, I love challenges and I'm also immune with multi tasking.I'm always willing to learn. I assure you I will give my best in any task I am assigned with. I look forward to working with you!