Hello, I'm a Virtual Assistant/ Social Media Manager with over 3 years of experience in the following stint: Appointment Setting/ Telemarketing, Article Writing, Content Writing, Product Description Writing, Facebook Ads Manager, Graphics and Video Editing, Data Entry
Grow My Business | April 2021 - Present
Social Media Management
Facebook Ads Management
Graphics Pinterest Management
Calendar and Email Management
Insurance Quote
Data Entry Expert
- Respond to emails and phone calls
- Schedule meetings
- Manage a contact list
- Prepare customer spreadsheets and keep online records
- Organize managers’ calendars
- Perform market research
- Create presentations, as assigned
- Address employees administrative queries
- Provide customer service as first point of contact
Appointment Setter/ Telemarketer Exclusive Calls | September 2020- April 2021
Conducted outbound phone calls to potential customers to make appointment for a comparison quote.
Quotes prices and tries to persuade customer to buy, using prepared sales talk.
- Delivering scripted talks that describe the company’s products or services, a political talking point or charity appeal to persuade potential customers or donors
- Explaining products and product prices
- Answering customer information about products, a charity or political beliefs
- Obtaining customer information such as name and address for shipping products or delivering services
- Keeping track of customers that have been contacted and those who do not want to be contacted in the future
- Following up on previous customers for potential sales
- Maintaining records of customer contacts
- Completing customer surveys to obtain information about potential customers
Financial/ Credit Advisor Home Credit Philippines | January - July 2019
Provide financial management and advice to individuals.
Educate and assist clients in decisions regarding their strategies for debt repayment.
Persuade customers to pay amounts due on credit
accounts, damage claims, or non-payable checks, or to
return merchandise.
Confer with customers by telephone or in person to
determine reasons for overdue payments and to
review the terms of sales, service, or credit contracts.
Answer customer questions regarding problems with
their accounts.
Negotiate credit extensions when necessary.
The level of interaction includes counseling, educating,
researching, and problem resolution in an effort to
achieve collections objectives while providing a
solution for the customer.