PACKAGE A PACKAGE B Administrative Assistance Services • Managing emails and telephone calls • Scheduling management • Customer Management • Keeping the client informed • Managing company contact list in a spreadsheet Internet Marketing and Research Services • Search credible sites for up-to-date information based on the client’s needs • Compiling research data • Presenting data in an easy to understand format • Researching for important statistics based on your business • Identifying opportunities for the client’s business growth • Conducting competitive intelligence • Research guest blogging opportunities • Social media marketing • Conducting keyword searches • Creating and running AdWord Campaigns • Developing new and innovative content for all social media platforms • Researching and identifying new leads in your business domain • Setting up and managing mail mergers. Live Customer Support • Answer customer support questions via email • Communicate live, with customers via interactive messenger • Accept and ship products to client or customers Social Media Management Services • Creating Facebook, LinkedIn, Google+ page • Creating social media profiles on different channels • Doing research to find fresh content for your social media posts • Scheduling posts with the help of social media tools • Increasing and engaging your audience on different social channels • Creating performance metrics and measuring analytics • Keep a watchful eye on competitors CRM, Data Entry Services • Preparing, compiling and sorting data for entry • Reviewing data for entry • Updating data and deleting unnecessary files • Keeping track of activities and tasks • Generating reports and entering data into the client’s CRM system Bookkeeping Services • Inventory Management • Taking care of record keeping and bookkeeping procedures • Budgeting and year-end bookkeeping • Projecting cash flow and account reconciliation • Revenue expenditure management • Quickbooks and Sage 50 accounts management • Payroll processing • Bank and credit card reconciliation • Excel Bookkeeping data entry Accounting Services • Inventory management • Overhaul existing accounting