You and your business needs a virtual assistant expert and I can support you all the way and lead it to success. I worked for a Business Process Outsourcing company as a customer service/technical/billing/sales phone/chat specialist for 9 years for a US account. I resolve all technical, billing and sales inquiries. I worked as a floor support or officer in charge and was trained for leadership development. Also, I have almost 2 years experience as a retention specialist for dial up internet account. I worked in an office environment for 4 years as a logistics supervisor and mainly process orders, communicate directly with international clients and deliver goods to local customers. Throughout the years of my experience, I have learned to know the product well, show empathy, be keen to details, work with minimum supervision and multitask. This taught me to be patient, dedicated and always have a positive mindset.