If you are looking for someone to handle everything for you, You won't regret hiring me. I've been working with US-based clients for over 2 years now. I made my own account now, was working with my partner previously. Experience, expertise, and determination to succeed are what I can contribute to your company.
Customer satisfaction is my number one priority. Communication is the main tool and I firmly believe in fully understanding customer's needs in order to achieve satisfaction throughout the years of my experience as a retention specialist, I have managed to sharpen my skills that are very close to succeeding at every job I choose to work for and that I considered essential to quality services, Such as persuasiveness, attentiveness, patience, time management, positive attitude, promptitude, and empathy.
Types of Real Estate Leads I've Experienced calling:
Pre-fore closure
FSB0's
Expired listings
Distressed properties
Vacant properties
Probate Properties
Job Responsibilities:
- Determining hot buyers and sellers.
- Updating Podio.
- Manage calls, emails, and text messages.
- Manage incoming calls, texts, and emails.
- Build and maintain strong, long-lasting client relationships.
- Identify and assess customer's needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quota.
- Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution, Keep records of customer interactions, process
customer accounts and file documents.
- Follow communication procedures, guidelines, and policies.
- Research the market to identify selling possibilities and finding out customer needs.
- Seeking out new sales opportunities through cold calling and social media.
- Set up meetings with clients and listen to their concerns and wishes.
- Participate on behalf of the firm in exhibitions or conferences.
- Coordinate with team to achieve better results.
CRM's that I'm completely familiar with are as follows:
- Leadsherpa
- Launch Control
- Mojosells
- Podio
- Phone Burner
- Callrail
- Calltools
- Xen-call
- Vici dialer
- Textmagic
- Calltools
- FreedomLogic.
For skip tracing:
- Propstream.
- Zillow.
I'm open to an interview for further details.
Thanks.