An individual with expertise in delivering support services and resolving customer complaints. Self-motivated with years of retail experience in a fast-paced, team-based environment; can work independently and would like to get a lot of job done on a daily basis. Highly organized and detail-oriented with years’ experience supplying thorough, organized administrative support to senior executives. Creative problem solver, quick learner, flexible, positive and friendly attitude. Can speak and write using the English language on advanced level; and can type least of 40 wpm. Trained in Microsoft Windows (Word, PowerPoint, Excel, etc.), the Internet, E-mail and chat support, E-mail marketing, Sales (soft selling, up-selling and side-selling) and Lead generation.