Dear,

I am French native speaker with a good command in English.

I have a good internet connexion with a minimum of 6 Mbps of speed (You can check it with speedtest.net).

I have got a Bachelor degree in Management at the University in France.

I am an expert in customer support by phone, chat and tickets. I am an enthusiastic, reliable, warm and hardworking individual and with a team with more than five years of experience in telemarketing, customer and technical support and virtual assistant that I can put in your service.

Please find below some of my experiences in customer support and virtual assistant: 

I have worked also as a virtual assistant for a dropshipping company. My daily tasks were answered customer's requests through Zendesk and Fresdesk tickets Plattform, translate from English to French. I manage also the facebook page of the shops.

I have worked as a skilled Freelancer customer service agent answering Tickets (emails), Facebook messages and Live Chat messages for the online shop  in both French and English.

It will be a pleasure to work with you. Juste give me a chance to show you that I am the right personn to work in your team.

I  also have three Laptop with 500 GB of Hard disk and 6 GB of RAM with core i5 and also an android phone with the android version 6.0 on it. I have also an USB headset with noise cancelation and also a quiet place to work.

I am available right now. Please find in attached my resume and the upwork certification that I am good customer support agent.

Regards