Hi there! 

My name is Frances Alyssa Frago, an experienced Customer Service and Design VA. I have a strong background in Customer Service and Experience working alongside small and big companies based in the US. 

I am a 3rd year College Undergraduate in BSIT specialized in Digital Arts, which strongly fuels my passion for arts and design. I'm skilled in Marketing and Graphic Design but my passion is really with helping people. When the pandemic hit us back in 2020, I started to pursue a career in Customer Service to be able to help support me and my family. This is the time I realized that I loved the fulfillment of being able to connect with people all around the world, utilizing my skills and being able to help them virtually. 

I am knowledgeable in the following tools below: 

Messaging Tools

- Skype, Slack, Whatsapp, Discord , QMessenger

Social Media

- Facebook, Instagram, Tiktok 

Ticketing and CRM Platforms

- Gorgias, Hubstaff. Oracle

Operation Tools

- Google Suite (Sheets, Slides, Docs, Calendar, etc.)

- GoLogIn

Microsoft Office

- Powerpoint, Excel, Word, etc. 

Editing Softwares

- Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Adobe After Effects, Adobe InDesign, Canva

I would love to continue my growth alongside your company! I am happy to meet with you to discuss this further and I also have provided you with some of my most recent creative works and portfolio below. 

Portfolio/Website Link: https://famf.my.canva.site/

Resume Link: https://drive.google.com/file/d/1jX3VLzveAKiZ_eP3h9ilePTaogDOjopK/view?usp=sharing