Hello! My name is Ann. I am an expert with Customer Service, Data Entry Specialist, and a General Virtual Assistant. I have 13 years of experience as a Customer Service Representative, primarily dealing with clients' inquiries, requests, and providing the best possible solution at the same time promoting the business. I also have 8 years of experience as a Database Specialist, primarily doing research, data entry, updating the database system to ensure that the company meets the goal of updating the system. I am well-trained with Google Apps, Microsoft, and any other system that is required to do my task. I also handle training classes, projects, reviewing SOPs, and surveys to improve the job that we do. I recently graduated from an Online Academy for Virtual Assistants which gave me knowledge about: *Email Management I am a resilient, flexible, and fast learner. I am open to new contracts depending on your offer, and I am looking forward to hearing from you soon.