Experience as a talent acquisition manager, using boolean and x-ray advanced searches to find qualified candidates. Also, experience as a call quality analyst/ team lead, evaluating recorded calls according to the client's standards. Objective feedback was provided, including round tables with the representatives with the client (client is a large, well-known company). Furthermore, I worked as a reservation specialist at a luxury hotel, manually entering third party reservations and other data entry work. I have 10+ years of customer satisfaction, and a strong work ethic.