I am a confident and a hard-working freelancer. Undertook various jobs as a customer service representative (3+ years of experience), Virtual Assistant and Data Entry specialist. Ability of working with minimum supervision coupled with strong interpersonal and organizational skills. A target-driven employee having comprehensive knowledge of analyzing relevant data to determine customer service outputs, identifying and implementing strategies to improve quality of service, productivity and profitability. I am a friendly and flexible individual with a proven professional approach towards my objectives and tasks. Always open for positive and negative feedback as I know that it will be a part of my over-all improvement. I work hard because I know that in the end, it will all be paid-off. I am persevered and determined because I am building a bright future for my daughter and my family.