I'm a professional Customer Service/Sales Agent. I've been on the field for more than 5 years and I am confident with my skills. I always strive to be the best in whatever field I do. I am also a chat support agent for one of the biggest telco company in the U.S. I have good written and verbal communication skills, good analytical research skills and excellent organizational skills. I have also the ability to perform well under stress/ pressure and perform complex mathematical calculations. I have skills in outbound calling, lead generation, lead qualification, sales, data mining, data encoding, customer service, and technical support. I am a dedicated, exceptionally versatile and hardworking individual. I have been also exposed to a wide variety of personalities and interacted with them.