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Administrative & Secretarial Customer Service & Account Management

Virtual Assistant Services

$10/hr Starting at $25

  • Answering questions about company’s products or services
  • Processing orders and information
  • Resolving issues and troubleshooting technical problems
  • Delivering information about a company’s offering
  • Providing proactive customer outreach
  • Handling customer complaints 
  • Collecting and analyzing customer feedback
  • Responding to customer reviews
  • Developing and documenting knowledge into helpful content
  • Travel research and booking
  • Travel itinerary and report
  • Property management
  • Website and social media design and   management
  • Marketing and PR
  • Budgeting
  • Expense tracking
  • Project management and control
  • Regular communication across board
  • Documentation support
  • Branding
  • Collect and record information from clients
  • Coordinate and set up company meetings, luncheons, presentations etc.
  • Maintain and update client's files
  • Facilitate company email account, answering all enquiries, drafting and sending correspondence with clients etc.
  • Schedule all aspect of trips for executive and management
  • Stay up to date with current marketing trends 

About

$10/hr Ongoing

Download Resume

  • Answering questions about company’s products or services
  • Processing orders and information
  • Resolving issues and troubleshooting technical problems
  • Delivering information about a company’s offering
  • Providing proactive customer outreach
  • Handling customer complaints 
  • Collecting and analyzing customer feedback
  • Responding to customer reviews
  • Developing and documenting knowledge into helpful content
  • Travel research and booking
  • Travel itinerary and report
  • Property management
  • Website and social media design and   management
  • Marketing and PR
  • Budgeting
  • Expense tracking
  • Project management and control
  • Regular communication across board
  • Documentation support
  • Branding
  • Collect and record information from clients
  • Coordinate and set up company meetings, luncheons, presentations etc.
  • Maintain and update client's files
  • Facilitate company email account, answering all enquiries, drafting and sending correspondence with clients etc.
  • Schedule all aspect of trips for executive and management
  • Stay up to date with current marketing trends 

Skills & Expertise

Account ManagementAdministrative AssistantClient AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCommunication SkillsCorrespondence ManagementCustomer ServiceDesignDraftingManagementMarketingOrder ProcessingPhone SupportResearchTroubleshooting

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