I have worked in the BPO industry for more than 8 years, which trained me to have a better mindset on all things. BPO became my training ground when it comes to providing Customer Service Satisfaction and doing multiple tasks daily. I am a competent individual who excels in time management and is constantly eager to learn new abilities.
A dedicated and hard-working person who adore good working relation. My goal is accuracy and efficiency, and I strive to exceed your expectations.
I have an excellent skill set that I acquired in my previous employment and very flexible in this type of job, as I am also willing to undergo any necessary training.
My skill set:
Customer Service:
Customer-oriented
Live chat
Phone, and Email chat support
Answering product Inquiries
responding to complaints and queries
Data Entry
Microsoft Word
Microsoft excel
PDF Forms
Analyzing customer meter data
Social Media Manager
Managing regular posts and responding to followers
Identify Target Customers
Answer queries on forums
Keyword monitoring