I have worked in the BPO industry for more than 8 years, which trained me to have a better mindset on all things. BPO became my training ground when it comes to providing Customer Service Satisfaction and doing multiple tasks daily. I am a competent individual who excels in time management and is constantly eager to learn new abilities. 

A dedicated and hard-working person who adore good working relation. My goal is accuracy and efficiency, and I strive to exceed your expectations.

I have an excellent skill set that I acquired in my previous employment and very flexible in this type of job, as I am also willing to undergo any necessary training.

My skill set: 

Customer Service:

Customer-oriented

Live chat

Phone, and Email chat support

 Answering product Inquiries

responding to complaints and queries

Data Entry

Microsoft Word 

Microsoft excel

PDF Forms

Analyzing customer meter data 

Social Media Manager 

Managing regular posts and responding to followers 

Identify Target Customers 

Answer queries on forums 

Keyword monitoring