I am a proud mother of two with years of experience in BPO as a Customer Service Representative. As an experienced Customer Service Representative, I have gained a lot of knowledge dealing with customers or clients needs. I am providing accurate information to address inquiries regarding the products and services to customers. Throughout the years of my experience as a Call Center Representative, I have learned and managed myself on being patient, attentive, and calm and having the positive attitude. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to the customer. I am also quick to learn new task and get my job done neatly and easily. These are the tasks and expertise that I handled on a day-to-day basis: Customer Service Specialist: Tasks: Virtual Assistant: Tasks: Data Entry Specialist: Tasks: Social Media Manager/Social Media Specialist: Tasks: * Basic graphic design using Canva * Scheduling social media posts * E-commerce such as product research, and product listing * Social media handling * Email marketing * Data entry * Research * Social Media Management * Social Media Marketing * Social Media Strategies * Social Media Content Creator