I am an Innovative & proactive Customer Service professional and a dynamic Virtual Assistant. I am adept at all the duties & responsibilities, a virtual assistant needs to carry out. 

I am an experienced professional having a vast customer service experience with leading multi-national companies like American Express & GE Capital. I am focused, passionate & empathetic and care deeply about relationships, both personal & professional. I have strong collaboration, influencing & relationship management skills. 

I have an ability to strike a quick rapport with my business partners and key stakeholders. My strengths include top-notch communication and interpersonal skills, relationship building and networking, and the ability to manage customers.  

Strong analyst and problem solver, have an ability to work in diverse situations & fast-paced environments with ever changing priorities. Great team player, highly motivated and committed towards my work. Personal qualities include agility, empathy, and high work ethics.

Accomplishments :

A. Through managing deep ongoing relationships with current & potential customers, was instrumental in: 

1. Standardization of Global Payments to the tune of $1.2B 

2. Launch of Salesforce tool for 500+ merchants globally 

B. By catering to customers’ reporting needs as a priority, was able to increase B2B reporting for 30 new markets globally. 

C. By driving greater collaboration with business partners, delivered timely & accurate P2P dashboards to various business units.

As i have a strong experience in Operations in big corporates like GE Capital & American Express, I am an experienced data entry specialist, having extensively used MS Office and hence can greatly contribute to data entry job as well. I have a very good typing speed of about 100 words per minute and an accuracy rate of more than 95%. 

I am sincere and committed towards my work. You will keep coming back to me for more work. I have among the lowest hourly rates and deliver high quality work.