Services Offered:
Administrative Support:
Managing emails, calendar scheduling, and appointments
Organizing and maintaining files, documents, and data
Handling travel arrangements, bookings, and itineraries
Customer Support:
Responding to client inquiries via email, phone, or chat
Managing customer service tickets and follow-ups
Maintaining client relations and addressing feedback
Social Media Management:
Content creation and scheduling across multiple platforms
Social media monitoring, analytics, and engagement
Managing online community interactions and comments
Research & Data Entry:
Conducting market research, competitor analysis, and data gathering
Organizing and updating databases and CRM systems
Preparing reports and summaries for key decision-making
Project Management:
Assisting with project planning, tracking milestones, and ensuring deadlines are met
Collaborating with teams and stakeholders to maintain workflow
Creating and managing task lists and documentation
Content Management & Writing:
Drafting and editing blog posts, articles, and newsletters
Proofreading and ensuring content quality and consistency