I have over 4 years of experience in Customer Service assisting UK and US customers. I am trained in accent, phonetics, intonation and English grammar. I can provide E-mail support round the clock in excellent and professional manner. My expertise lies in drafting well thought out emails which are intended to resolve any customer query satisfactorily. I have worked for a fashion retailer, an internet service provider and I have also handled billing support for a telephone company. My first priority is efficiency. I hate it when people cannot spell my name or take a lot of time to understand what I am trying to say. I take great cares to avoid all these by proof-reading my emails and understanding the context before responding. I am devoted to the work that I do and there will be immediate response to the emails.