Roles and Responsibilities: • Identifying and providing a process improvement plan to reduce human hours involved in the processes. Communicating with technical / development team both verbally and via e-mail • Analyzing the database, historical reports and identifying the loopholes then recommending solutions / remedies appropriately • Managing, updating and manipulating report orientation and structures with the use of advanced Excel functions • Internet Research • Finding niche potential contacts for the startups via LinkedIn, jigsaw.com, crunchbase, data.com, etc. • Blog maintenance - Article editing, Comment posting, Forum cleaning. • Excel spreadsheet – Creating databases, Maintaining database, Creating templates, Formatting data with the use of formulas and advanced excel functions. • Facebook fan page maintenance. • Digital marketing - finding list of tools, their websites, descriptions, platform used, compatibility and creating a tool page using an application