Hello! My name is Nnaemeka chisom Esther
I am a highly skilled professional with expertise in various fields.
My skills include:
Appointment setter: I am an appointment setter with a passion for helping businesses connect with their clients and customers. With my strong communication skills and attention to detail, I am able to set appointments that are efficient and productive for all parties involved. I take pride in providing exceptional service to clients, and I am committed to ensuring that their needs are met in a timely and professional manner.
Customer service representative: I have experience working in a customer service role and understands the importance of providing excellent customer support to build relationships with clients.
Customer support specialist: With experience as a customer support specialist, I have a deep understanding of customer needs and how to provide effective solutions to their problems.
CRM tools automation: I am skilled in using customer relationship management (CRM) tools and automations to manage customer data and streamline business processes.
Data Entry and Data analysis: I have experience in data entry and data analysis, which includes organizing and analyzing large amounts of data to draw meaningful insights.
Administrative virtual Assistant: As an administrative virtual assistant, I have experience in managing various administrative tasks and supporting businesses in achieving their objectives.
Airbnb and other Rentals management: I have experience managing Airbnb and other rental properties, including managing bookings, responding to guest inquiries, and ensuring a positive guest experience.
Transcripts Loft 2:0 automation: I am proficient in using Transcripts Loft 2:0 automation tool, which helps to automate the transcription process and improve efficiency.
Telemarketing/ cold calling: I have experience in telemarketing and cold calling, which involves reaching out to potential customers to generate leads and build relationships.
mail management, live chat and phone support: I am skilled in managing mail, live chat, and phone support to help businesses provide effective customer support.
I'm proficient in the following tools;
Microsoft suits
Power BI
Tableau
SQL Query
Python
Zendesk
Slack
Zapier
Google Products
One Drive
Jira
Asana
Canva
Dropbox
Skype
Trello
Hubspot
Intercom
Loft 2:0
Time Doctor
Click up
Clockify
Nifty
Calendly
Picktime
Fresh Desk
Anydesk
Remotes for Slides
Google meet & Zoom
Apollo.io
Lead scrape
Octoparse