Good morning Sir,
I'm a bilingual, I can fluently speak French and English language. I've been as team leader in InCall international (hired from odesk/Upwork) back in 2009 till 2014 I've a good command over customer service and on the job description that you have mentioned.
Really wants to rejoin as freelancer again. You can judge my qualities over the interview.
I've a great working experience as a VA, and all customer support. From 2009 I worked as customer support representative and got promoted as team lead in 2010. I've worked for 5 years as virtual Assistant and customer support representative, my main task were email and chat support.
I provides various services to entrepreneurs or businesses from a remote location.
There are a host of things that I did as V.A, including:
Email handling
Social media management
Event management
Managing calendars, appointments
Preparing reports
Personal tasks like booking hotels and restaurants
Simple digital marketing tasks
Best wishes
Have a great day
Uzma