"Providing excellent services as a Virtual Assistant is the heart of my business. My experience includes providing customer service support to include answering inbound calls, making outbound calls, responding to emails and providing chat support. I have worked with Salesforce Desk, Zendesk and Fusedesk. I have created and managed marketing campaigns through Infusionsoft, 1ShoppingCart, and Constant Contact. Transcription services for authors, speakers, coaches, entrepreneurs and PhD students. I work hard at what I'm very good at doing so my clients have time to concentrate and excel at what they do best. Complete resume is available upon request."