Hello! I'm an aspiring virtual assistant with a passion for delivering exceptional customer service and a diverse background in finance and accounting. Although I'm relatively new to the virtual assistance industry, I have three years of hands-on experience in customer service, which has equipped me with valuable skills to provide top-notch support.

During my customer service journey, I have interacted with a wide range of clients, honing my ability to understand their needs and provide them with timely and effective solutions. I am adept at handling customer inquiries, resolving complaints, and ensuring overall customer satisfaction.

In addition to pure customer service, I have experience in making outbound B2B calls. This allowed me to engage with business clients, understand their requirements, and provide them with relevant information about products and services.

Furthermore, I have a solid understanding of financial information and possess practical knowledge of bookkeeping and accounting in the Philippine accounting setup. I can assist with tasks such as managing financial records, reconciling accounts, and preparing financial reports. My experience in this field enables me to handle financial data accurately and efficiently.

Moreover, I hold a Xero certificate in payroll and advisor, which demonstrates my proficiency in using the Xero accounting software. This certification showcases my ability to handle payroll processes and provide advisory services using Xero's powerful features.

As an aspiring virtual assistant, I am eager to leverage my skills and experiences to support your business. I am dedicated to providing excellent customer service, ensuring smooth operations, and contributing to your success. Please don't hesitate to reach out to me for any assistance you may require.