If you need a hand in managing your business virtually especially in handling your customer’s FAQ and complaints, I can help you with that.

Hello! My name is Nhea, a virtual assistant I provide efficient and low-cost effective solutions to your business hassles especially in handling customer service. I am decisive when it comes to solving issues and problems in my working field.   I prefer long-term solutions, but we can’t deny the fact that changes are inevitable. That leads me to become purposeful in whatever task is given to me, my determination to provide my client and achieve positive feedback from them. I am an opinionated person; I accept feedback whether it is positive or negative feedback because I know this is beneficial for my growth. Being an assertive type of person, I assured you that my crafts and ideas are worth my client’s time and money. I am a goal-oriented person, I prefer doing a task as early as I can to see if there are modifications that are needed to assure that my clients will be satisfied with my outcomes. 

Here’s what can I do as a virtual assistant:

• Customer Service 
• Event Management
• Web Research 
• Email Support 

I am also capable of using Canva, Google Tools, and other applications used in communicating.  I love doing customer service. I enjoy the feeling of turning someone’s frustration into relief.  Rest assured that my skills and knowledge can provide you with a virtual service that you needed in your business to achieve running your business hassle-free and achieve positive feedback from your dear customers. We all know that feedback from our customers is important because we are having an idea of what to improve on our services, it also makes them feel that their opinions are valued. Lastly, positive feedback from our customers results in customer retention and leads us to larger sales.