As a Virtual Assistant, I provide comprehensive administrative and customer support to help businesses streamline operations and enhance productivity. My services include but are not limited to:
Administrative Support:
✅ calendar management
✅ Data entry and organization
✅ Document creation and formatting
✅ Research and report preparation
✅ Appointment scheduling and follow-ups
Customer Support & Communication:
✅ Handling customer inquiries via chat, and phone
✅ Resolving customer concerns and providing solutions
✅ Managing CRM systems and updating client records
✅ Processing orders, invoices, and refunds
Project & Task Management:
✅ Coordinating with teams to ensure project deadlines are met
✅ Tracking and managing daily tasks using project management tools (Trello, Asana, ClickUp, etc.)
✅ Organizing and maintaining files for easy access
Technical & Creative Support:
✅ Social media management (content scheduling, engagement)
✅ Basic graphic design (Canva, Photoshop)
✅ Website updates (WordPress, Shopify, Wix)
✅ Creating and managing spreadsheets (Excel, Google Sheets)
I am highly organized, detail-oriented, and adaptable, ensuring smooth day-to-day operations while improving efficiency. With strong communication skills and a proactive approach, I help businesses stay on top of their goals and deliver exceptional service.