My current experience is as follows: • Responsible for oversight, managing and organizing of data entry for multiple client programs, as well as quality checks of work entered • Provide day-to-day supervision of data entry on non-medical information specialist/customer service representatives. • Created and implemented Quality Control checklist forms for internal departmental use for standard procedure of Client projects • Report changes to client on multiple programs • Perform additional Quality Control tasks related to data and voice recordings • Process daily mail, prepare PowerPoint presentations, prepare and process departmental and managerial spreadsheets, and send out FedEx reports to customers and clients as needed.