With over 10 years of experience as a freelance virtual assistant, I handle order processing and dropshipping, website listing through Volusion, email handling, customer service, chat support, handling orders via Shopify, and a wide array of admin and executive tasks which includes working closely with the CEO in generating leads and sales, keeping track of payables and receivables. I also team up with manufacturers and vendors in a timely shipment of orders and provide resolution to customer claims.
I work hard in a professional and highly-organized manner, with high attention to detail. I am a multi-tasker and a fast learner with great time management skills.
Before freelancing, I worked as a customer service and technical support representative from 2008 to early 2012. Having served customers and clients for some of the famous companies in the United States, like Hewlett-Packard (HP), Sprint, Intuit (Quickbooks), and Comcast had developed my skills with efficiency, diligence, and integrity to help in achieving satisfaction and trust.
Having experience with a corporate luxury suite provider for a client in Canada had to master ad posting, liaising with other company members, reservations, lead generation handling business funds, refunds, and customer retention.
I am highly trainable and very eager to learn new skill sets.