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Administrative & Secretarial Customer Service & Account Management

Virtual Assistant

$7/hr Starting at $800

● Email Management - Filtering Emails/ Managing Spam (Google, Rackspace) 

● Database Management (Google, Airtable, Miro) ● CRM Management/ Updating contacts (Ontraport) 

● Answering Customer Service Emails/ Enquiries 

● Calendar Management (Google Calendar, Calendly) 

● Google Drive Organization 

● Data Entry in Microsoft Office/ Open Office/ Google Docs 

● Video and Audio Transcription (Otter) 

● Creating/ Managing MS Office files 

● PDF Conversion, Splitting/ Merging 

● Basic Graphic Designing/ Layout or Formatting (Canva) 

● Social Media Marketing (Hootsuite) 

● Preparing Online Meeting Minutes 

● Online Research 

● Data Mining/ Lead Generation 

● Creating and Scheduling Broadcast Emails to Promote Content 

● Video editing (Premiere Pro) 

● Audio/ Podcast editing (Premiere Pro) 

● Client manager (coordinates directly with CEO’s clients) 

● Project manager for the company events, programs, and workshops 

● Organizes CEO and client meetings 

● Tech support for online webinars, workshops, and meetings (Zoom, Miro, Groupmap)

● Payment/invoice processing (Xero, PayPal)

About

$7/hr Ongoing

Download Resume

● Email Management - Filtering Emails/ Managing Spam (Google, Rackspace) 

● Database Management (Google, Airtable, Miro) ● CRM Management/ Updating contacts (Ontraport) 

● Answering Customer Service Emails/ Enquiries 

● Calendar Management (Google Calendar, Calendly) 

● Google Drive Organization 

● Data Entry in Microsoft Office/ Open Office/ Google Docs 

● Video and Audio Transcription (Otter) 

● Creating/ Managing MS Office files 

● PDF Conversion, Splitting/ Merging 

● Basic Graphic Designing/ Layout or Formatting (Canva) 

● Social Media Marketing (Hootsuite) 

● Preparing Online Meeting Minutes 

● Online Research 

● Data Mining/ Lead Generation 

● Creating and Scheduling Broadcast Emails to Promote Content 

● Video editing (Premiere Pro) 

● Audio/ Podcast editing (Premiere Pro) 

● Client manager (coordinates directly with CEO’s clients) 

● Project manager for the company events, programs, and workshops 

● Organizes CEO and client meetings 

● Tech support for online webinars, workshops, and meetings (Zoom, Miro, Groupmap)

● Payment/invoice processing (Xero, PayPal)

Skills & Expertise

Account ManagementAdministrative AssistantClient AdministrationClient ContactCustomer ServiceOntraportVirtual Assistants

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