I possess excellent analytical and English communication skills. I have spent 11 years in ensuring customers'/clients' satisfaction, handling administrative, clerical, and customer service tasks. I may not know everything, but I am guaranteed trainable and flexible. I am also a great team player and I always make sure to give my best shot in every task to give the clients/customers the satisfaction they deserve. I used to work in a BPO company as a Customer Care Specialist, and then was promoted as a Subject Matter Expert. Furthermore, I can handle stress without compromising the quality of the service I ought to deliver.