I AM YOUR WELL-ROUNDED SPECIALIST TO HELP YOU COMPLETE ESSENTIAL TASKS AND MEET YOUR GOALS. LET'S DO IT TOGETHER. I have a total of 2 years of working experience in BPO industry as Outbound Sales Representative and Inbound Customer Service Representative and more than 3 years as Human Resource Generalist. Strong background in handling customer inquiries, discussing product details and promotions, billing inquiries and disputes, basic troubleshooting and an expert when it comes to customer relations/escalations. About Myself: ► I am a pro-active, detail-oriented person. ► Good Listener & pays Attention to Details. ► Very good English communication skills (written as well as verbal). ► I respect deadlines and ready to go the extra mile to accomplish the target. ► Timely & Honest Communication & Updates. ► Smooth flow in completing projects with utmost accuracy. ► Quick responses to your queries/concerns. ► Reliable & quality work. I provide experience in the next areas: ► Microsoft Office Suite with advanced level skills in Excel, Word, PowerPoint. ► Google Docs / Google Spreadsheets ► Web Research, Product Research, Company / Contact Research, Internet research ► Data Entry, Data Management, Data Organization / Presentation ► Email Handling, Documentation, PDF Conversions/Editing. I am a highly-motivated person and very dependable. I am well organized and detail-oriented. I can do multi-tasking and complete requests in a timely manner. My goal is to contribute to the company's success and provide excellent customer satisfaction.