I have call center experience for approximately 8 years. I have handled inbound and made outbound calls for Sprint, AT&T and T-Mobile Customer Service. I am a very conversational person whether over the phone or through chat/e-mail, with exceptional computer skills, good organizing, planning and communication skills. My previous employers acknowledged me for having a perfect American accent, providing world-class customer service to my clients and able to meet my KPIs. I have a back office experience for Bell Canada as well, which makes me very proficient with Microsoft Office or any data-entry tasks, data collation, transcription, and with 40-45 WPM typing speed with 100% accuracy.