I am a highly competent and experienced Business Virtual Assistant for 3 years. I have supported Australian Financial Advisers, Business Owners, and Managing Directors for the past years through email, phone, and video calls. I have managed and trained people while I was employed as a Senior VA in previous company. I have a year of experience in the Customer Service Industry as a Manager Trainee at McDonald’s prior shifting to administrative support. Have performed various administrative tasks which include: - Handling correspondence, email management - Maintaining a calendar and setting up meetings - Transcribing recordings - Research and data entry - Invoicing / billing - Creating process manuals, or instructional documents - Commission distribution and report - Xplan, Adviser Logic, Easy Dealer, CommPay, Glip - Google Drive, Dropbox, Office365, Microsoft Office, Google Docs, Google Sheet, W - Excellent communication skills (can write good essays and has taken Business English classes) - Good computer knowledge - 100% reliable and dependable - Resilient - Detailed-oriented - Can work in a large or in a small tight team where I can add value I am hoping to hear from you soon.