Works well in challenging, fast-paced, high stress, deadline-oriented environments individually or as a part of the team. Heavily experienced in credit recovery, sales, customer service, account management leadership and development. Proficient in office applications, data presentation and data analysis. Focused on delivering quality work and a thirst of gaining new knowledge and accomplishment. ? Manages contact lists and customer spreadsheets ? Takes transcriptions and handle correspondence ? Handles billing and accounting ? Prepares and sends out e-mail newsletters. ? Prepares, collates, and ships proposals and meeting materials. ? Sends out requested information to customers. ? Handles client inquiries by phone or e-email