I am working as call center agent for 7 years and I’m also doing administrative work, which include sending report, data entry etc. Knowledge in MS Office, creating report in MS Excel (Pivot, V look up and using formula), Creating presentation in MS PowerPoint, Utilizing MS Outlook to send emails and schedule meeting. I am fluent in speaking in English and have experience in customer interaction. It has made me much expert in my work. I have an admirable persuasive quality to handle the customer over the internet or phone calls. Besides, I can make presentation with a very short time and in an effective way. For my work purpose I have a nice arrangement of computer components with a powerful internet connection and home office set up. It allows me working any time, night or day in my own comfort, which allows me to deliver a quality job that you are expecting