Self-motivated; able to set effective priorities to achieve immediate and long-term goals and meet operational deadlines. Ability to multitask, and work with several operating systems; Windows, Mac OSX and Linux, and system applications like Citrix, Salesforce. Computer Literate; Knowledgeable in MS Applications (Word, Excel, PowerPoint), Networking and Web Page Design Willing to be trained, enthusiastic, persistent, determined, flexible, hardworking, honest, trustworthy and dedicated. Strong problem solving skills with the ability to answer inquiries and resolve problems at the time when a call is placed or received. Extremely customer focused. Excellent in providing customer service.