I have been working as a VA for 3 years now. I performed the following duties:
Customer Service, Voice & Email (Cold Calling, Billing, Sales, Customer Support)
Administrative Tasks (Organizing CRMs- Zoho, HubSpot, Email management,
Handling copywriters, posting articles in WordPress, daily, weekly, and monthly reports, etc.)
Recruitment (LinkedIn Sales Navigator, posting job posts, sending emails, and organizing CRM, Lead Generation)
E-Commerce - Managed listings, Keyword Research and SEO Social Media Management
Managed Social Media platforms (LinkedIn, Pinterest, Alignable)- increasing traffic, likes, engagement, followers, and coming up with scheduled posts, setting up graphics and wordings.
Service Desk Dispatch - Responsible for tickets to an MSP company (Connectwise Manage Control, IT Glue, etc.)
Graphic Design (Editing and creating templates using Canva Pro, basic Photoshop, Some experience in Video Editing)
Geocoding Jobs for German Company
Dispatching Tickets