Process Management for Diverse Task Requirements When you outsource your personal back-office to Atelier Lumikha, you benefit from a staff to handle complex tasks like web forms, drip email campaigns, or daily social posting. We use a desk system where your virtual personal assistant handles daily communications with you and your clients while escalating specialized tasks to team specialists. This approach means we offer better service and more efficient operations to complete the chores you delegate offshore. Specialization offers better quality than the standard one-to-one virtual assistant model. Chances are, you won’t need to develop a new website often, but you will need to maintain your contacts and manage an email campaign regularly.