Good day, I am hardworking, passionate and enthusiastic to the tasks at hand, detail oriented, self driven, critical thinker, creative, eager to learn and also has positive attitude towards challenges and new knowledge to be taught to me. I have enough knowledge on being a Virtual Assistant as I have done some researches about the said job and also I have a professional experience as a Technical Assistant in a telecommunications company here in the Philippines where in my daily tasks involves: 1. Assurance that all of the customer complaints are facilitated. 2. Provide a resolution to customer complaints. 3. Generate and send a report about the customer complaints. 4. Answers email from internal/external customers. 5. Answers phone inquiry from Field Operations personnel. 6. Assists other employees of what is needed in operation. 7. Facilitates order cleaned-up, re issue of migration of orders and the extraction of orders for migration. 8. Database management (Microsoft Excel)