Meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls. • First-hand experience in preparing timely and accurate presentations and reports using sophisticated software. • Adept at completing assignments such as data entry work and transcription within provided timelines. • Proficient in managing social media platforms and handling basic website maintenance and blog management. • Focused on providing clients with project support by efficiently indulging in online research work and providing information based on facts. • Solid track record of providing administrative and clerical support by working through a remote location. • Skilled in developing and maintaining efficient and confidential administrative support to ensure smoothness of office operations. • Adept at preparing slideshows and presentations to assist clients with their business needs. • Competent at setting up and managing social media platforms such as Twitter, Facebook and LinkedIn to increase the company’s social media presence. • Documented success in actively responding to support tickets with a view to resolve customers’ problems and respond to immediate inquiries. • Unmatched ability to provide remote customer services by professionally handling inbound calls and making outbound calls to handle the company’s marketing needs.