I am hardworking, dependable, and able to meet deadlines. Always putting forth maximum effort to provide quality and excellence in all that I do.  I am proficient in all of the following:

Microsoft Office    

• Negotiation        

• Microsoft Outlook

• Microsoft Powerpoint    

• Data Entry    

• Investigation/ Research

• Typing

• Expert level customer experience skills

Problem resolution and payment negotiation skills

• Inbound calls

• Outbound calls

• Order processing

• Writing

• Voice over/Audio Narration

• Transcription