I have a degree in Fashion Merchandising from the University of North Texas. I have been in the administrative field since I was in college. I am skilled in word processing (Word, Excel, PowerPoint); scheduling; expense management; internet research; data entry; contact management; ordering office equipment; and supplies. I also have four years of call center experience in medical insurance. I have the skill set to diffuse an angry customer and by the end of the call I will have answered all their questions and satisfied the customer. I have excellent skills both verbally and in writing. I am an excellent writer. I can do research and write reports for you on the subject of your choice. I proof read all my work to make sure there are not any grammatical errors.