Over 15 years of office administration, design, ad marketing experience. Certified in 2012 in Customer Service by The National Retail Federation Foundation. Expert knowledge in MS Office- Word, Excel, Outlook, Powerpoint, and Publisher. Expert knowledge of graphic, web, and print design using Adobe CS software such as Photoshop, Illustrator, Dreamweaver. Experience with Constant Contact email marketing and event registration, social media marketing. Skills also include incoming/ outgoing phone and chat service, sales, marketing, record keeping, data/ database entry and maintenance, document and forms creation, other duties as assigned.