Manage contact lists and customer spreadsheets Maintain a calendar and set up meetings Take transcription and handle correspondence Make travel arrangements Handle billing and accounting Prepare and send out e-mail newsletters Prepare, collate and ship proposals and meeting materials Send out requested information to customers Handle client inquiries by phone or e-mailTranslation and preparation of bilingual written or online materials Medical transcription Market research Specialized Internet research Industry knowledge in technology, financial services, law or health care Development and maintenance of Web sitesDrive and determination to see clients succeed Ability to work as part of a team Excellent customer service skills Basic understanding of business operation, including budgeting, creating business and marketing plans, contracts and agreements and time management Willingness to admit and correct mistakes Respect for others' intellectual property (no plagiarism or software piracy) Good organizational skills Good spelling, grammar and punctuation skills