Is your assistant a multi-skilled, tech-savvy individual who can manage your day-to-day activities, help your business grow, generate leads, manage emails, communicate effectively with customers, willing to go above and beyond to ensure your business succeeds 🦾, if the answer is no, then you need a sought after Virtual Assistant like me who possesses all the qualities mentioned above with a growth mindset and does not need to be micro-managed.
Hi, thank you for viewing my profile, I appreciate you. 🙌 My name is Tochi, a skilled Virtual Assistant with over 7 years of experience in supporting Executives, generating leads, and helping businesses grow. I have worked for a Marketing Firm, Construction Company, Non-Governmental Organizations, blogs, and Real Estate like Century21 Freedom Group, Infinite Focus, Ernest and Ibrahim Foundation, and Strawberries Magazine.
My clients are out there with winning projects that have my impact expertise and experience in them.
What I Do I Have To Offer As A Member Of Your Team:
1. The ability to answer product questions.
2. Excellent communication skills to enhance customer relationships.
3. The ability to multitask and manage tasks accordingly.
4. I will be collaborating with team members to identify opportunities for existing customers to use more of your products and services.
5. Experience in CRM and Appointment Settings software to ease the workload of the project and also to ease communication with the other team members.
6. Generate leads and also do follow-ups to turn them into customers.
My Duties As A General Virtual Assistant:
- Appointment Settings. Meeting Scheduling.
- Email Management.
- Time Management.
- Social Media Management.
- Planning and Organizing Tasks.
- Lead Generation.
My Duties as A Customer Support:
- Effective Phone, Chat, and Email Support.
- Troubleshooting. Answering Product Questions.
- Customer Relationship Management.
- Ticket management.
My clients make positive comments about my services like:
1. Her punctual meeting schedules and reminders have made me punctual in all my meetings. I have never had any reason to miss any meeting because she is always there to remind me.
2. You multitask and make sure that the project you started is completed.
3. Our sales and referrals have tripled since you joined us because of how well you support customers with patience and understanding.