I have four years of experience working as an advanced back-office customer service for sales and technical support. I mainly provide support to clients in the US to place orders, troubleshoot technical stuff, and fix billing concerns.
Familiarity with the following:
- • Salesforce
- • Shopify
- • MasonHub
- • Slack
- • Zendesk
- • Gorgias
- • Stripe - Chargeback Dispute