I possess knowledge of office policies and procedures as well as administrative and clerical skills with much emphasis on multi-tasking, prioritizing, problem solving and time management. I am a very dependable, honest and hard working individual who will always give everything I have to every job I perform. My background also includes a thorough knowledge of Microsoft Outlook, Word and Excel. I have developed an extensive computer background and have an excellent understanding of computer software and the ability to learn new software quickly and proficiently.I have worked as a shift supervisor for the past five years and believe my time spent in this position enhanced my ability to deal with members of the public as well as co-workers, and most importantly, taught me the importance of treating all individuals with the utmost respect. I have excellent keyboarding skills, mathematical and analytical skills and understand the importance of tact and diplomacy in any position held.