I'm a self-motivated individual who is seriously looking into building a career as a home based professional. My goal is to be a premiere provider in oDesk, delivering only high quality outputs and services. I have 10 years of customer service experience, working in top BPO companies in Manila. I started my careers as a Customer Service Representative and worked my way up to a management level of Customer Data Manager. My core competencies are: > Call Center Operations Performance Management > Coaching and Leadership Development > Customer Service (both for voice and non-voice) > Data Management > Research > Quality Assurance I have 10 years of customer service experience, working in top BPO companies in Manila. I started my careers as a Customer Service Representative and worked my way up to a management level of Customer Data Manager. My core competencies are: > Call Center Operations Performance Management > Coaching and Leadership Development &g