More than 17 years of experience coordinating and overseeing all aspects of business operations, combining customer relationship building, strategic business planning, vendor management, financial operations, and project oversight capabilities. Skilled at leading innovative process improvement to enhance operating efficiency, reduce costs, meet customer demand, and impact the bottom line. Proven success defining performance benchmarks and recommending solutions to support operating objectives. A compassionate and high-energy leader recognized for creating objective, progressive, and positive working environments. Demonstrates an excellent work ethic, and strong managerial and customer-facing skills. Highly knowledgeable in retail operations, customer relationship management, sales, inventory, and staffing processes. More than 15 years of experience coordinating and overseeing all aspects of business operations, combining customer relationship building, strategic business planning,