Experience with being an independent contractor, virtual employee, and guru professional. 65WPM, 12+ years + secretarial office management skills. Data Entry, Updating address books (such as ACT or Outlook). Creating databases, typing professional documents (proposals, letters, estimates). Scheduling appointments, catering, managing records, filing, customer service: phone support. Some transcription, webex (learning now), Telemarketing, file management, payroll, quality assurance.